Questions and answers
Everything about reading and joining
Search below, or email editor@moxiemag.co.za and a real person answers.
14 questions, answered plainly.
Reading Moxie
South Africa's family discovery magazine: science, nature, history, travel, food, faith and puzzles, written for curious minds aged 8 to 80. A new edition comes out on the 1st of every month, and it is a Smart Value Club publication.
No. Every edition older than 60 days is free to read for anyone with a free account. Membership is only for reading the newest edition the day it comes out, instead of waiting 60 days.
Yes. Moxie reads well on a phone, a tablet or a computer, no app to install, straight from your browser.
A subscription, R49 a month or R490 a year (two months free), through your own Paystack payment. It renews automatically until you cancel, and cancelling is always free.
Open Editions from the menu. Every edition ever published is listed there, newest first, and you can read any of them the same way you read the current one.
Membership and your account
R49 a month, or R490 a year (two months free). Both come off your own card through Paystack. There is no separate joining fee.
Membership renews automatically, the same as any subscription, so a charge on the same date each month or year is expected, not a mistake. Paystack emails you a receipt every time. If a charge does not match your plan or your renewal date, email editor@moxiemag.co.za and we will check it against your account directly.
Your account page shows your membership as active the moment Paystack confirms it, usually within a few seconds of paying. If it still shows Free reader a few minutes after you paid, do not pay again: email editor@moxiemag.co.za with the card's last four digits and we will match it up.
Email editor@moxiemag.co.za and it is done the same day, no charge for the part of the period you have already had. There is no self-service cancel button yet, on purpose: a button that looked like it cancelled but did not would be worse than none, so one person reads and confirms every request personally.
Nothing, straight away. Your account page shows the last payment did not go through, but your reading is not interrupted while Paystack retries the card. If it keeps failing, email editor@moxiemag.co.za.
Email editor@moxiemag.co.za from the address your account is under and we will get you back in. There is no automatic reset link yet, once you are signed in, you can set a new password yourself from My account.
Yes, from My account once you are signed in: enter your current password and the new one, twice. If you do not remember your current password, see the question above.
Trust and safety
We never sell your information. Your reading account is separate from every other DigitalFlyer product, and your payment details are held by Paystack, never by us directly.
Moxie is a Smart Value Club publication, produced by DigitalFlyer SA. Smart Value Club is a separate business on its own site, linked at the bottom of this page.
Smart Value Club: smartvalueclub.co.za
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